Privacy policy

At O’Rourke Family Vineyards we respect your right to privacy on the Internet. This document sets forth O’Rourke Family Vineyards Privacy Policy (the "Privacy Policy") for this website.

  1. O’Rourke Family Vineyards Ltd, (“OFV”) and its related companies and subsidiaries may collect personal information on visitors to this site.
  2. Most of the activities you will do on this site will not result in personal information being collected by us. If you subscribe to any services offered on the Site, or use our on-line store, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities, but if you elect to engage in these activities, OFV may ask that you provide us with personal information, such as your first and last name, mailing address (including postal or ZIP code), e-mail address, employer, telephone and fax numbers, and other personal information. Some of this information is required to participate in those activities. Should you choose not to provide the requested information, you will not be able to engage in the activity.
  3. The information we collect may be used to: (i) improve the content of our website; (ii) personalize the content and/or the layout of our website for each individual consumer; (iii) notify consumers about updates to our website; and (iv) contact consumers for marketing purposes. If you do not want to receive e-mail from us, please let us know by sending an e-mail to us at [email protected] and telling us that you do not want to receive e-mail from our company. If you supply us with your postal address on-line, you will only receive the information for which you provided us your address. OFV will never willfully disclose individually identifiable information about you to any third party without first receiving your permission. OFV does not rent, trade or sell your personal information to others. Information collected is not shared with other organizations for commercial purposes. However, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us, and you use our Service and provide us with your information at your own risk.
  4. What Kind of Personal Information Does O’Rourke Family Vineyards Collect?
    • Your name;
    • Your email address;
    • Your postal code;
    • Your phone number;
    • Your credit card number;
    • Your visits to our website;
    • Your product interests;
    • When you place an order online or by phone;
    • When you update and save your profile information online;
    • When you return an item;
    • When you contact us with a question or concern; and
    • When you participate in a contest, promotion, or survey.
  5. When you register with OFV or place orders, we offer you a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. All user information we collect is protected against unauthorized access. We endeavour to ensure that our system is protected by the latest Internet security protocols.
  6. In order to analyze site traffic and to provide personalized services, we may use a feature of your browser called Cookies. Our Cookies pose no security risk to you at all. They contain no personal information, only a special string that tells our service that you are a past user of our site. No personal information is stored within the Cookies. Please accept any Cookies that we wish to send to your computer. You can turn off the Cookie warning by selecting preferences or options from your browser's menu, and turning off the warning toggle.
  7. By using OFV’s website, you consent to the collection and use of this information by OFV. Our privacy policy statement may be changed from time to time. Any changes in the policy will be posted on this website so that you will always be aware of the information we collect on you, how it is used and under what circumstances we disclose such information. The OFV website may contain links to other websites. OFV is not responsible for privacy practices or the content of these websites.
  8. If you believe that we have not complied with this Privacy Policy with respect to your personal information, you may contact the O’Rourke Family Vineyards' Privacy Officer at the email address indicated above. In your email, please describe in as much detail as possible the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your complaint promptly.